IMPORTANT NOTE
We no longer support HostedPCI in Elevate and will be removing it from our applications by August 1, 2027.
Every Elevate account that collects payments will move to Cadmium Payments for credit card processing. Cadmium Payments is a centralized platform that allows customers to easily manage their payment collection needs while prioritizing security across all Cadmium products. Starting August 18, 2026, Elevate accounts can begin transitioning to Cadmium Payments for credit card processing, and all accounts must be activated by October 27, 2026.
Learn more about Cadmium Payments in Elevate. If you have any questions please contact your Elevate Implementation Manager.
When using Stripe with a HostedPCI option in the Elevate Payment Processor Options.
Be aware that Stripe has a warning when used with HostedPCI. Stripe warns that they can't guarantee that the payment is secure because the security and PCI compliance and tokenization is handled by HPCI, instead of by Stripe.
The HostedPCI then securely passes just the encrypted data they need to process the card, to Stripe.
This does not in any way lessen the security of the transaction
Here Stripe outlines the steps that need to 1st happen on their end to enable this functionality: https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis
Once they have enabled access -
The following Stripe Account Settings will need to be changed:
- In the Stripe dashboard go to Settings and then to Integration.
- Toggle the setting for Handle card information directly (Fig. 1)

Fig. 1 - Handle Card Information Directly
- This will load a popup window (Fig. 2) with three checkboxes, check each one and for the final one, in the dropdown that appears select “I collected payment information securely through a PCI compliant third party vendor”, and specify “HostedPCI” in the textbox.

Fig. 2 - Popup Window
- Select “Continue” to save the settings.
Not making these changes in the Stripe account will result in the following error when a credit card payment is attempted.

Fig. 3 - Error
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