Elevate Release 2023.05

Elevate Release Notes

May 2023

Zoom Integration 


Zoom has deprecated the previously used JWT app method used by Elevate to authenticate access to client’s Zoom Webinar accounts. On June 1st, Zoom clients will no longer be able to create new JWT apps on the zoom developer portal. However, clients currently utilizing the JWT app can continue to create, update and host webinars until September 1st . More information can be found about this change on the Zoom Developers Portal. 

To support this change, Elevate has created a new OAuth version of the app. There is no change in functionality - customers will be able to attach their Zoom Webinar licenses to Elevate and create, update, and host webinars via Elevate Products. Customers who are currently utilizing the JWT app must migrate by September 1st, 2023 in order to continue to make use of the Zoom Webinar functionality via their Elevate site. 

This release contains this new Zoom Oauth app functionality, however customers cannot start the migration process yet. The app is currently pending approval from Zoom and once that is approved, the app can be activated via the steps below and also found on the Zoom Marketplace. Additional communications will be sent to Elevate site admins as soon as the approval is complete. 


1. From the Administrative Control Panel, navigate to Settings > Site Setup > Remote Accounts, then click on the Zoom tab.

2. Click the button labeled “Connect Zoom Account.”  

Note: This must be done by someone who is an account admin in Zoom and/or have developer permissions.


3.  This will open a dialogue box to continue the process. Click the “Continue” button to continue.


A screenshot of a computer 
Description automatically generated with medium confidence 

4. Once you click continue, you will be redirected to Zoom to authenticate access to the app. You must be logged into Zoom as an Account Owner or Admin with a developer role to be able to approve the account level app for use. 

5. Once the app is authorized, you will be returned to the Remote Account Settings within Elevate with your Zoom account details within the Zoom tab similar to the image below. 

A screenshot of a computer 
Description automatically generated with low confidence

6. Once the account has been authorized in Zoom, additional Zoom users with Zoom Webinar licenses under that Zoom account can be added by clicking on the “Find and Add Zoom User” button. 

A screenshot of a login page 
Description automatically generated with low confidence

7.  Once accounts have been set-up, they will be available for you to schedule Zoom Webinars via Live Web Components.  

Coming Soon! 

  • Participation Tracking on Web Content Components 
  • Product Ribbons 
  • Product Completion Notification settings and email template 
  • Conference Packages Display settings for User Dashboard


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article