Set / Edit reminder emails for Products with LIVE events/Components

By default, the system will send reminder emails to registrants 10 days, 5 days, and 1 day prior to the event start date. If you want to edit the frequency or add more reminders, follow the steps below.

  1. After successfully adding a “Live” web content Component, you will be redirected back to the “add Component” page. On this page, you will see a button that says “Edit Reminder Email Schedule”. 
  2. To add a new reminder, click on the “add new” button and enter the number of days or hours prior to the event date/time that you want the email to be sent. Then click “save”
  3. To remove one or all reminder emails from being sent for that product, click on “remove” and then click “save”
"Reminder Emails" Action in Add Component page

Fig.1 - "Reminder Emails" Action in Add Component page

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