Elevate has tools to allow admins to manually grant and edit credits. These tools are helpful if you need to assign credits to a user who attended an event in person, but now needs their profile updated. Editing credits allow you to change the date a credit was received or adjust the number of credits earned.
NOTE
Users must be registered for a product to receive credit. If the user is not registered, this process will register the user before granting the credit.
In this article
Manually Granting Credits
- From the Administration Control Panel, click on the “Users” tab and select “Grant or Edit Credits”.
- In the field that is labeled “First/Last Name or Email” enter the user’s first/last name or email address to search for that user. Select the user you desire to grant or edit credits for.
- For users who haven’t earned any credits, you may only Grant Credits. You may Grant credits by typing the name of the desired product into the “Product Title” search field.
- Select which credits you wish to grant to the specific user and click “Grant Credits”
- In the pop-up window, input the “Earn Date”, Credit Type, and number of credits (credit number). You may also select to have a certificate or not by clicking the circle next to “No Certificate”.
Manually Editing Credits
- To edit credits that have already been earned follow steps 1-2. Click on “Edit” under actions for the product you want to edit.
- This will induce a popup window. Follow step 5.
Last modified Jun 10, 2024
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