Manually Adding a User Account


Elevate LMS sites that do not have a Single Sign-On (SSO) integration, have the ability to manually add a user account. To add a NEW user to your Elevate site use the following steps:

  1. From the Administrative Control Panel, navigate to Users > User Listing. On the User Listing page, you can search and filter for specific users by clicking the "Filter Users" button in the upper left-hand corner of the page. 
  2. If your Elevate LMS has the ability to add new users, you will see a "Add New User" button. If you do not see this button, you do not have the ability to manually add a new user to your Elevate site via the User Listing. 
  3. To add a new user, click the "Add New User Button." This will bring to you a page where you can input specific pieces of user information in order to create a user account.
  4. The fields that display on your "Creating New User" page will be dependent on the User Fields you have created. 
    • Fields marked with an asterisk (*) 
    • Fields that are optional will not be marked with any symbol.
    • You will note that the "Timezone" field is required. If you are unsure of the user's local timezone, use your best guess. When the user first logs in to your Elevate site, if the timezone selected for them is incorrect, Elevate will prompt the user to update this on their profile page.
  5. Once you have input all required information, click the "Create User" button. This will return you to the User Listing for your Elevate site.

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