Cadmium Identity - Verifying Your Email Address

Before you can finish setting up your account, Cadmium Identity needs to confirm the email address belongs to you. It does that by sending you an email with a verification link.

The Verify Your Email Address screen appears while you wait. Check your email for a message from noreply@gocadmium.com, then select the Verify Email Address button inside it. 

Open the link in the same browser you started in. That’s the only browser that knows where you came from and where you’re headed. If you open the link somewhere else, your email address still verifies correctly and nothing is broken. You just won’t be sent back to the application automatically, and you’ll land on the “You’re all set!” screen instead. To proceed, close out any existing Cadmium Identity tabs and start over with your login URL. Read Getting Redirected to the Application for more details.

The link expires after 24 hours and can only be used once. If your link expires, select Need help? and Resend, then select the link in the most recent email you received. Alternatively, close any existing Cadmium Identity tabs, and start over with your login URL. Enter your email address and select Continue to request a new email link. 

If the email never arrives, read Quick Troubleshooting Guide - Email Delivery Troubleshooting.

If you need to start over with a different email address, you may need to open an incognito window or clear your cookies to do so.